Terms & Conditions
People accessing the site www.ioana-radulescu.com (“users”) are asked to read the Terms and Conditions that govern the conduct of all operations and relations between the parties, being considered minimum provisions applicable to the provisions of applicable law.
By accessing www.ioana-radulescu.com you expressly and unequivocally accept the Terms and Conditions of the site.
The terms and conditions may be changed at any time by updating this document, making these changes binding with immediate effect for all users.
By accessing the site www.ioana-radulescu.com, users agree to comply with the terms and conditions presented below and the legislation in force.
This site is protected by reCAPTCHA and the Google Terms of Service apply.
Terms & Conditions
1. Presentation and definitions
The site www.ioana-radulescu.com is owned by Coaching & Evolution SRL, hereinafter referred to as the owner of the site.
The website www.ioana-radulescu.com presents the services offered by Coaching & Evolution SRL, through its founder, Ioana Radulescu.
2. Registration
No user registration is required to access the site.
3. Refusal of service
Coaching & Evolution SRL reserves the right to refuse to honor any order and to serve any person or entity without the obligation to provide reasons for this. Coaching & Evolution SRL may modify at any time or remove any aspect or feature of the site or the services and resources offered without prior notice.
This refusal may be based, among other things, on information provided by the user during forms, discussions, or calls, used to assess the user’s fit with the requested program (qualification or disqualification for a given program).
4. Payment, invoicing, cancellation, refund, return
Prices displayed on the site are expressed in RON.
For coaching programs, payment for the services will be made using the bank details mentioned in the proforma invoice that will be sent to the user upon request of the service. Payment for services will be made within the period specified in the proforma invoice. The fiscal invoice will be sent to the user after confirmation of payment. Both the proforma invoice and the fiscal invoice will be sent to the user by e-mail.
For workshops and other events with a fixed date, payment is made directly online, at the time of registration, through the form dedicated to that service. The fiscal invoice will be sent to the user by e-mail, to the address provided in the registration form, after payment is confirmed.
For invoicing to a legal entity, the user is responsible for correctly entering the company’s tax ID (CUI) and name in the registration form. The invoice cannot be reissued afterward with different billing details than those provided at the time of registration.
Coaching & Evolution SRL and/or www.ioana-radulescu.com are not responsible for erroneous processing of the payment.
For workshops and other events with a fixed date, the user may request a full refund of the amount paid within 48 hours of making the payment, provided the request is submitted at least 5 days before the event date. Refund requests must be submitted in writing to contact@ioana-radulescu.com. If the 48-hour window from payment falls less than 5 days before the event, a refund is no longer possible, regardless of when the payment was made. After the refund window has passed, the spot may be transferred to another person who meets the eligibility criteria listed on the service page, subject to prior notice at the same e-mail address. Failure to attend the event without prior notice does not entitle the user to a refund or rescheduling.
Workshop-type or event-type services with a specific delivery date fall under the category of leisure services exempted from the 14-day right of withdrawal under Romanian law (OUG 34/2014, art. 16 letter l). By making the payment, the user confirms having acknowledged this exemption and the cancellation policy described above.
Not meeting any eligibility criteria listed on a service page does not entitle the user to a refund — it is the user’s responsibility to verify these criteria before registering.
Coaching & Evolution SRL reserves the right to reschedule or cancel a service for objective reasons (insufficient number of participants, medical unavailability, major technical issues). In this case, registered users will be notified as soon as possible and may choose between rescheduling or a full refund.
5. Copyright
The content of the site www.ioana-radulescu.com, including texts, images, stylized representations, web graphics, logos and associated symbols and combinations thereof with any word or graphic symbol, photographs, audio-video materials, is the exclusive property of the owner of the site or the owner has acquired the right to use them.
Exceptions to this provision are information and graphic elements graphic signs belonging to other entities.
The use, without the written consent of www.ioana-radulescu.com of any of the elements listed above is punished according to the laws in force.
None of the information presented on the site can be copied, reproduced without the written consent of www.ioana-radulescu.com.
Credits for footer image: Depositphotos Inc.
6. Notifications in electronic format
By enrolling in a program, completing a form on the site, or scheduling a call/meeting, the user agrees that the contact information provided will be used as follows:
- E-mail address: to send the steps, exercises, materials, and information related to the program the user has enrolled in.
- Phone number: for notifications by SMS and/or WhatsApp regarding enrollment confirmation, arranging call/meeting details, or to inform the user when an important piece of information has been sent by e-mail.
Contact information is not used for marketing communications to persons who have not enrolled in a program or scheduled an interaction with Coaching & Evolution.
Information provided by the user during forms, discussions, or calls is used to prepare for coaching sessions and to assess fit with the offered programs. Full details on data processing can be found in the Privacy Policy.
7. Responsibilities regarding the purchased services
www.ioana-radulescu.com is not responsible for any problems arising from the use in any other purpose or incomplete / insufficient of the coaching services received free of charge through this site.
www.ioana-radulescu.com does not assume responsibility for user’s non-compliance with coaching services in the way they are presented to the user.
8. Litigation
The terms and conditions of this site are subject to Romanian law.
In the event of a dispute, an amicable settlement will be sought first, within 30 working days of the official receipt of the complaint (by post or e-mail).
If no agreement can be reached within the time limit specified above, the court of the same administrative structure as the social headquarters of www.ioana-radulescu.com seat shall be considered competent.
9. Force majeure
Neither of the contracting parties can be held liable for non-performance (total / partial) or late performance of its obligations, if they were caused by force majeure. The parties shall immediately inform the case of force majeure and shall take all necessary measures to limit the consequences of the event.
If within 15 days from the date of its occurrence, the event of force majeure does not cease, each party shall have the right to notify the other party of the full termination of this contract without any of them being able to claim damages from the other. Force majeure will be proven by law.
Within the provisions of the Terms and Conditions, www.ioana-radulescu.com cannot be held responsible for any errors on the site for any reason, including due to changes, settings, etc. which are not made by the site administrator.
